Customized privated tours available.
Name: George Sialadakis
RhodesTaxiTransfers - All Rights Reserved 2016 - Terms & Conditions
Booking a service with RhodesTaxiTransfers and through this website, you agree to
have Read, Understood, and fully Accept All Terms of Service listed below.
-Once you have confirmed a reservation with us, you are legally bound to a contract
-Your use of this website and any dispute arising out of such use of the website
is subject to the laws of Greece and by booking with us,you hereby submit to the
giurisdiction of such courts for such purposes.
as soon as they are shown. By continuing to use this website after any changes are
posted, you are indicating your acceptance of those changes. It is therefore your
you can take note of any amendments we may make. We may add, change, discontinue,
remove or suspend any other content displayed on this website, including features
and specifications of products and services described or depicted on the website,
temporarily or permanently, at any time, without notice and without liability.
Information our clients are required to share with RhodesTaxiTransfers (full name,
email address, contact telephone number, flight information, etc) is protected and
strictly private to be used only as necessary information in order to provide adequate
service. It will not be shared with outside parties, made public by any means, or
used in any way not originally intended.
BOOKING YOUR RESERVATIONS
Please allow up between 1-2 business days for all email inquiry replies and service
If you are a current client and your email requires immediate attention due to any
emergencies, please indicate in the subject line: URGENT.
* Service is provided based on availability. Please note availability is unpredictable
can change from moment to moment based on the reservations we receive. We cannot
guarantee availability in advance, only when the service is actually booked.
Re-Confirmation of Service
* We cannot re-confirm services by phone as it requires extra time to look up your
information and it may not be done instantly. In order for us to better assist you,
please re-confirm only via Text Message to the contact telephone number provided
to you, or Email. Please provide your Full Name of the service you would like to
* If you need to make CHANGES IN YOUR RESERVATION, please CANCEL your current reservation
and REBOOK your service with your new information. This is important so you service
information is correct in our system which dispatches the service.
* FOR LAST MINUTE CHANGES such as change in pickup or arrival time, please inform
us of the new information via Email, Telephone Call or text message, and include
your full name on the reservation and reservation number. If you email us, please
mark URGENT in the subject line otherwise you may not receive a reply in time as
emails are answered in order they are received. Emails marked URGENT receive priority
and answered as quickly as possible. If you don't hear from us in time, please call
us instead as likely we may have not received your email. To avoid miscommunication
which will result in incorrect service, we don't advise making changes through 3rd
party persons (concierge, driver, friends, family). Last minute changes made less
than 24 hours in advance are confirmed only upon availability.
WHAT IS INCLUDED IN THE PRICE:
* The price of the tours includes private vehicle with a professionally licensed
English speaking Driver, Greece VAT tax, fuel, insurance, and parking fees.
WHAT IS NOT INCLUDED IN THE PRICE:
* Tour prices do include entrance fees to monuments, museums, or any other sites
visited, lunch, gratuities, or other client personal expenses, except otherwise
* Our vehicles are regularly maintained for optimal safety and performance at Mercedes
Centers that are up to industry standards. By booking any services via this website
you accept that vehicles are mechanical objects subject to various unpredictable
malfunctions that can happen unexpectedly during your service. At no time will you
hold RhodesTaxiTransfers responsible or liable for any vehicle malfunctions mechanical
or otherwise or issue public complaints for matters beyond our control.
* NO SMOKING, EATING, OR DRINKING FROM OPEN CONTAINERS INSIDE THE VEHICLES
In order to maintain a fresh and clean vehicle for all our clients to enjoy throughout
the day, smoking, eating or drinking from cups or other open containers (cans or
coffee cups) that are susceptible to spillage is not permitted inside the vehicles.
Bottled beverages that can be closed tightly with a cap are welcomed. Please treat
the vehicle with respect as to not cause any damage to it. Thank you for your cooperation.
Modes of Payment:
We accept the following modes of payment:
* Euro funds to be paid to the driver at the end of the tour or transfer service
* We do NOT accept Credit Card payments and the vehicles are not equipped with portable
credit card facilities.
Don’t worry, we never ask for your personal credit card information, require advance
payments, or penalize you for cancellations. We operate on the honor system, so
we kindly ask that cancellations be made at least 7 days in advance so we have the
opportunity rebook your service and your reserved driver does not lose work for
that day. Thank you for your kind cooperation.
ALL CANCELLATIONS MUST BE SUBMITTED IN WRITING VIA EMAIL and confirmed by us so
your cancellation will be on record.
Terms of Service for Tours and Shore Excursions
We provide shore excursions and transfers to cruise passengers. While we make every
effort to return you to your ship on time, there can, in extreme circumstances,
be incidents completely out of our control which might delay your arrival back at
the port. For this reason, we recommend passengers return to the port at the recommended
time indicated by your tour driver, and buy travel insurance to provide extra security
in the unlikely event of a missed boarding. Your booking with us serves as an acknowledgment
that you accept the terms of service and have made the necessary arrangements to
minimize disappointments while traveling, and you absolve PrivateToursAthens of
any liability due to circumstances beyond our control including and not limited
to traffic difficulties, mechanical malfunctions, and weather conditions.
We only accept passengers for shore excursions that are booked in advance.Any last
minute additions to the number of passengers must be submitted at least 48 hours
in advance so we can update your reservation and revise the new price of the tour.
In order to comply with Port Authority and security, we can only transport the number
of passengers declared in the reservation voucher we have to present when asked
Drop off at attraction sites
Your driver will drop you off as close to the sites you are visiting as legally
possible according to traffic laws of Rhodes. We cannot stop directly next to historic
sites as it would be a traffic violation.
Your Tour Driver
You are provided a private tour with a Driver who is NOT a Licensed Tour Guide and
will not provide services of a guide.
Only licensed Tour Guides may accompany or guide you at the sites you visit.
* For your safety inside the vehicle, drivers provide commentary only when it is
deemed safe to do so while driving. When your driver must concentrate during various
driving conditions, please refrain from any distracting behaviour as your safety
during the tour is our top priority.
* Your tour driver is native Greek, therefore English will not be spoken with the
perfection or fluencency of a native English speaker.
* Ambience Inside Your Vehicle
If you have preferences regarding A/C, heat, music, or typically experience motion
sickness while driving, please feel free to let your chauffeur know immediately
so he/she can accommodate your needs. If you do not make your needs known to your
driver he or she would not know in order to make your transfer more comfortable.
HANDS FREE CELLPHONE USE FOR WORK
According to Greek law, professional drivers are permitted to use their hands free
cellphones for work related issues. From time to time you driver may need to make
and answer calls as it is part of our job.
* For arrival transfers to Rhodes Airport, you must provide your flight number.
AIRPORT MEETING POINT and MEETING TIME
Your chauffeur will arrive at the Meeting Point for your airport pick up 30 minutes
after your scheduled flight arrival time, according to the flight information provided
to us by the airport and/or airline. This will give you plenty of time to retrieve
Please Note that in case the Meeting Point is crowded with other drivers or it is
not possible for us to stand there, your chauffeur will still be in the general
waiting area holding a sign with your name.
* Chauffeurs are not permitted to wait for clients in restricted areas such as baggage
AIRPORT WAITING TIME
Your chauffeur will wait at the airport no more than 1 hour and 10 minutes after
your flight's arrival, unless you contact us regarding airport or luggage delays
within the first hour. We will retain your driver longer than 1 hour and 10 minutes
only if we are promptly notified of any arrival changes. We can not guarantee car
service if we do not hear from you within 1 hour of your flight 's arrival.
LATE ARRIVAL FLIGHTS
If your flight is cancelled, if you missed your flight, or will be arriving with
a different flight and at a different time or different terminal, please call or
text message us at the number we provide you with updated information immediately.
If you cannot call, send us an email marked URGENT in the subject window. Emails
are read between10 AM- 10 PM.
Failure to notify us of any delays may result in our inability to provide you with
car service. We do not provide service for cancelled flights.
DO NOT EXIT AIRPORT WITHOUT YOUR CHAUFFEUR:
If at the airport you are unable to spot your driver, please do NOT exit or leave
the airport. Call us at the number we provide you with and we will help you locate
your driver, or vice versa. If you do not have an internationally operating cell
phone, there are pay phones available inside the airport that are both coin and
credit card operated.
IMPORTANT: If legal driving speed makes you feel uncomfortable, it is your obligation
to inform your driver, and if it is safe to drive at a lower speed your driver will
* EXTRA SERVICES RECEIVED FROM YOUR CHAUFFEUR
Please note that any extra services your chauffeur may provide in addition to what
we promise to deliver: a punctual, safe, reliable and courteous transfer in a comfortable
vehicle is solely at the discretion and ability of your chauffeur and offered in
hopes of receiving a gratuity for the extra services he or she provided, it is not
mandated by RhodesTaxiTransfers and has no reflection on services that RhodesTaxiTransfers
promises and guarantees to provide.
* We do not tolerate inappropriate, abusive, rude, harassing, or disrespectful behavior
by any passenger towards our chauffeurs and staff either in person, over telephone
or email. We reserve the right to refuse service at any time (including during transfer
service) to any person we deem behaving inappropriately, is intoxicated by alcohol
or illegal substances, excessively disturbs the chauffeur while driving in ways
that could potentially present a safety risk.
Any problems during your tour or transfer?
If you are experiencing any issues or problems during the tour or transfer, please
call us at the telephone number provided. If you do not have a working cellphone,
please ask your driver to call the office from his cellphone so we can help you
and resolve any issues you may be experiencing.
If you experienced any issues during your tour and did not call the company during
the tour to rectify the situation, you agree to inform the company by email of the
issues you experienced and allow the company reasonable attempts to resolve your
issues satisfactorily before publishing any complaints anywhere publicly, including
social sites, peer review sites, blogs, and any other areas on the Internet. If
the company resolves your issues satisfactorily and the matter is resolved, you
agree to refrain from publishing any negative comments, ratings, or reviews about
RhodesTaxiTransfers on the internet or otherwise. Failure to honor this agreement
is considered a violation of contract and the terms which you agreed prior to booking
your service and entering a legal contract with RhodesTaxiTransfers.
* If you have any questions regarding our Terms and Conditions or there is something
you do not understand, please feel free to ask us via email at and we will be more
than happy to answer any questions you may have.
If you disagree with any parts of our terms of service, please DO NOT proceed to
use this website.